NETWORK MAINTENANCE
Network Maintenance is the foundation of any IT system. The network infrastructure needs to be properly installed and proactively maintained to provide the highest level of availability and performance. This plan provides the key elements that are needed to maintain your network infrastructure – network monitoring from a fully staffed data center, standard application maintenance, including backup monitoring and management, timely reporting and robust documentation.

Standard Application and Backup Management
There are a number of standard applications that are required on every network. We will manage and maintain these for you as part of this plan. This includes configuring and monitoring the backup solution you have – one of the most critical pieces to any network.

• Backup software
• Anti-Virus software
• Firewall management software
• UPS management software

Network Infrastructure Management, Monitoring & Maintenance
There are a number of other components that comprise the backbone of a network and help to keep it secure and performing at optimum levels. These routers, firewalls and switches are critical and we will take care of them for you on an ongoing basis as part of this plan. Some of the activities we will perform are:

• Update & optimize firewall, router & switch configuration
• Monitor services/ports published to internet
• Monitor the following network devices for errors & alerts
• Switches/hubs
• Routers
• Firewalls